General Terms and Conditions of Use

The publishing and editorial direction of the website https://plaisirspralines.com is ensured by DA COSTA Marco, residing at 3 rue de l'Ouest, 67490 Friedolsheim.

Email address: contact@plaisirspralines.com. The person is registered with the trades register under number 948 308 184 R.C.S. Strasbourg.

The host of the website https://plaisirspralines.com is the company ZYRO, whose head office is located at Jono Basanaviciaus g. 26, 03224 Vilnius, Lithuania.

The website https://plaisirspralines.com allows the User free access to the following services: production and sale of pralinés, pastry kits and personalisation.

The site is accessible free of charge, anywhere, to any User with Internet access. All costs incurred by the User to access the service (computer equipment, software, Internet connection, etc.) are at their expense.

The website https://plaisirspralines.com collects personal data as part of the creation and management of customer accounts, order processing and delivery.

Data collected: surname, first name, email address, postal address, telephone number, order history, saved delivery addresses and preferences (newsletter, notifications, language). During payment, banking data is processed by the approved payment provider; it is not stored by the Seller.

Purposes: performance of the sales contract, customer account management, product delivery, order status information and, with your consent, sending of the newsletter.

For more information on the processing of your data (legal bases, retention period, recipients, transfers, rights of access, rectification, erasure, limitation, opposition and portability), please consult our Privacy Policy, accessible from the site footer.

The data controller is DA COSTA Marco, reachable at contact@plaisirspralines.com. In accordance with the GDPR and the Data Protection Act, you have a right of access, rectification, erasure, limitation, opposition and portability of your data, exercisable by mail or email. In case of refusal, a reasoned response is provided within a maximum period of one month; you may file a complaint with the CNIL (3 place de Fontenoy, 75007 PARIS).

The trademarks, logos, signs and all content of the site (texts, images, sound…) are protected by the Intellectual Property Code and more particularly by copyright. The Plaisirs Pralinés brand is a registered trademark owned by DA COSTA Marco.

Any representation and/or reproduction and/or partial or total exploitation of this trademark, of any nature whatsoever, is totally prohibited. The User must request the site's prior authorisation for any reproduction, publication, copy of the various contents. They undertake to use the site's content in a strictly private context; any use for commercial and advertising purposes is strictly prohibited.

Any total or partial representation of this site by any means whatsoever, without the express authorisation of the website operator, would constitute an infringement sanctioned by article L 335-2 et seq. of the Intellectual Property Code. It is recalled, in accordance with article L122-5 of the Intellectual Property Code, that the User who reproduces, copies or publishes protected content must cite the author and the source.

The sources of the information disseminated on the website https://plaisirspralines.com are deemed reliable, but the site does not guarantee that it is free from defects, errors or omissions. The information communicated is presented for indicative and general purposes without contractual value.

Despite regular updates, the site cannot be held responsible for changes to administrative and legal provisions occurring after publication. Likewise, the site cannot be held responsible for the use and interpretation of the information contained in this site.

The site cannot be held responsible for any viruses that may infect the computer or any computer equipment of the Internet user, following use, access, or download from this site. The site's liability cannot be engaged in case of force majeure or the unforeseeable and insurmountable act of a third party.

Hypertext links may be present on the site. The User is informed that by clicking on these links, they will leave the website https://plaisirspralines.com. The latter has no control over the web pages to which these links lead and cannot, in any case, be held responsible for their content.

The User is informed that during their visits to the site, a cookie may be automatically installed on their browser software. Cookies are small files temporarily stored on the computer's hard drive by the browser and which are necessary for using the site.

Cookies do not contain personal information and cannot be used to identify anyone. A cookie contains a unique identifier, generated randomly and therefore anonymous. Some cookies expire at the end of the visit, others remain. The information contained in cookies is used to improve the site. Cookies essential to the operation of the site do not require consent. For optional trackers (audience measurement, marketing), your consent is collected via a banner displayed on your first visit and may be withdrawn at any time. The User may disable these cookies via their browser software settings.

French legislation applies to this contract. In the absence of an amicable resolution of a dispute arising between the parties, the French courts shall have sole jurisdiction to hear it. For any question relating to the application of these GTU, you may contact the publisher at the contact details set out in ARTICLE 1.